Bots Your Users Will Love
Bots can be a fun, easy-to-use way for your users to navigate your site. With the power of artificial intelligence, Marquam can make bot assistants that can answer questions, direct users, and even take payments. Microsoft’s Bot Framework gives us the tools to build these bots, which can grow your business and delight your users.
With Bot Framework, our team can craft a bot that will interact with users in a natural, conversational way. This conversation can happen with speech, text, or some combination of both. Conversations can be either guided (like going through a menu of options) or freeform, with customers asking questions that pop into their head. Either way, we can craft the type of conversationalist you’ll need to optimize customer experience.
Bots also recognize more than just words. The Bot Framework also includes Microsoft Cognitive Services, which allows us to build bots that recognize images and video. The Bot Builder is also bundled in, which provides our team with software development kits for .NET and Node.js platforms, two powerful toolsets that allow us to fine-tune your bots to suit your specific needs.
And, if you want bots for an international audience, Bot Framework also offers translation services for over thirty languages. That way, your customers from all over the world can chat with the artificial assistants that we create.
Integrate Bots with Existing Services
Conversations with bots can be combined with other functions and tasks. Bot Framework allows us to integrate speech and text bots with buttons, cards, and — through Bot Connector — they can also work with familiar programs such as Skype and Slack. Connecting bots to your already existing communication tools means that talking to them is as easy as texting a friend. And it’s not limited to communication — bots can even take payments via Microsoft Wallet. They can guide your customers through their entire purchase experience from initial inquiries to final sale.
Managing and Diagnosing Your Bots
If something goes wrong, Marquam can always manage your bots through the Bot Framework portal. That provides diagnostic tools and web chat control where you we debug your bots with an included emulator that will allow us to see what your users see. That, and we can always upgrade your bot. With the Bot Framework’s robust tool kit, our developers can add to your bot easily so that your features are always up-to-date. Your customer service representatives are always learning. Your bots should be too.
If you’re looking for high-performing, easy-to-make, and intuitive bots, then Bot Framework is a comprehensive tool that lets Marquam craft frictionless user experiences that are as easy as talking to a friend.